Terms of Service
Last updated: January 2025
1. Agreement to Terms
By accessing or using RE_LawManager ("the Service"), operated by RMDW LLC ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.
2. Description of Service
RE_LawManager is a case management platform designed for personal injury law firms. The Service includes case tracking, billing management, lead pipeline tools, automated communications, and AI-assisted features.
3. Account Registration
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
4. Subscription and Payment
The Service is provided on a subscription basis. By subscribing, you agree to:
- Pay all applicable fees as described at the time of purchase
- Automatic monthly billing unless cancelled
- No refunds for partial months of service
- Price changes with 30 days notice (early adopter rates are locked)
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Violate any applicable laws or regulations
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Service
- Upload malicious code or content
- Use the Service to send spam or unsolicited communications
6. SMS Communications Consent
Important: By providing your phone number and opting in to receive SMS messages, you consent to receive automated text messages from RE_LawManager and law firms using our platform.
These messages may include:
- Appointment reminders
- Case status updates
- Document requests and notifications
- Other service-related notifications
Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.
To opt out: Reply STOP to any message at any time to unsubscribe from SMS notifications.
For help: Reply HELP to any message for assistance, or contact us at support@relawmanager.com.
7. Data Ownership and Privacy
You retain ownership of all data you input into the Service. We process your data only as necessary to provide the Service. For details on how we collect, use, and protect your information, please review our Privacy Policy.
8. Confidentiality
We understand that law firms handle sensitive client information. We maintain strict confidentiality standards and implement industry-standard security measures to protect your data. All case information, client details, and communications stored in the Service are treated as confidential.
9. Intellectual Property
The Service and its original content, features, and functionality are owned by RMDW LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. RE_LAWMANAGER IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE.
11. Limitation of Liability
IN NO EVENT SHALL RMDW LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify and hold harmless RMDW LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
13. Termination
We may terminate or suspend your account at any time for violations of these Terms. Upon termination, your right to use the Service will immediately cease. You may export your data within 30 days of termination.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
16. Contact Us
If you have any questions about these Terms, please contact us at:
RMDW LLC
Email: support@relawmanager.com